D3teamsite.com is the fulfillment company for all team websites and stores. We maintain a 90 day (from the day the items ships) return policy on all non-apparel items. All returns and or questions pertaining products should be sent to D3teamsite.com and not the coach or team in which the item was purchased. Please email firstname.lastname@example.org or call 1-800-430-9298
For manufacturer warranty defect claims please contact us before returning the product, as some returns must go through the manufacturer of the item, and not the fulfilling retail company. For any questions on where to send your item to be replaced please contact us. 1-800-430-9298
**No returns or exchanges on custom decorated items other than manufacture defect. In the case of a manufacture defect our return policy is exchange only for the same size. Please use our size chart in the footer of this website for reference. Be sure to check if the item is women's, junior, youth, or unisex sizing. If the product doesn't say women's, junior, or youth it's a unisex item. We will not exchange an item for a different size if it has a custom decorated logo.
All purchases requiring a monetary refund for the purchase will be returned in the same currency and medium. All credit card payments will be refunded to the same card. All purchases made paid by check can take up to 14 days to refund, with a check mailed to the billing address used for the purchase.